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  • 🏆 GARANTIE PRODUIT 2 ANS INCLUSE

  • 🌍 LIVRAISON GRATUITE

  • 🛡 30 JOURS SATISFAIT OU REMBOURSÉ

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Conditions d’utilisation


Terms of Service

Last updated: March 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the Orion Watches website and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.


1. General Information

Business Name: Orion Watches
Company Registration Number: 95191930700011
Email: support@orionwatches.store
Address: 16 Impasse Gutenberg, 38110 Rochetoirin, France

Orion Watches operates this website and is responsible for all products and services offered.


2. Use of Services

  • You must be at least 18 years old or the legal age in your jurisdiction to use our Services.

  • You agree to use the Services only for lawful purposes and in accordance with these Terms.

  • You must not:

    • Violate any applicable law or regulation

    • Interfere with the security, operation, or integrity of the Services

    • Attempt to gain unauthorized access to accounts, systems, or networks


3. Account Registration

  • To use certain features, you may need to create an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate, complete, and current information.

  • You must notify us immediately of any unauthorized use of your account.


4. Orders and Purchases

  • By placing an order, you make an offer to purchase products in accordance with these Terms.

  • We reserve the right to refuse or cancel any order for reasons including, but not limited to: product unavailability, errors in pricing or description, or suspicion of fraud.

  • All prices are in Euros (€) and include applicable VAT unless stated otherwise.


5. Payment

  • Payments are processed securely via Shopify’s payment gateway.

  • Accepted payment methods include credit/debit cards and any additional methods displayed at checkout.

  • You authorize us to charge your chosen payment method for the total amount of your order, including taxes and shipping fees.


6. Shipping

  • Orders are typically processed within 1–3 business days.

  • Estimated delivery times:

    • Europe: 5–10 business days

    • International: 7–15 business days

  • Shipping fees are calculated at checkout. Customers are responsible for any customs duties or taxes for international shipments.

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.


7. Returns and Refunds

  • Returns are accepted within 14 days of receipt.

  • Products must be returned unused, with tags and original packaging. Proof of purchase is required.

  • Certain items are non-returnable, including perishable goods, customized items, personal care products, hazardous materials, sale items, and gift cards.

  • Refunds are issued to the original payment method within 10 business days after the return is approved.


8. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and design, is owned by Orion Watches or its licensors and is protected by copyright and intellectual property laws.

  • You may not copy, distribute, or use any content from the site without prior written consent.


9. Limitation of Liability

  • We strive to ensure the accuracy and reliability of information on our website but cannot guarantee it is free from errors.

  • Orion Watches is not liable for indirect, incidental, or consequential damages arising from the use of our Services or products.

  • We are not responsible for lost, stolen, or damaged packages once shipped.


10. Privacy

  • Our Privacy Policy governs the collection and use of personal information. By using our Services, you consent to the practices described in the Privacy Policy.


11. Termination

  • We may suspend or terminate your access to the Services if you violate these Terms or for any reason at our discretion.

  • Termination does not affect your obligations or rights accrued before termination.


12. Governing Law

  • These Terms are governed by the laws of France.

  • Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in France.


13. Changes to Terms

  • We may update these Terms at any time.

  • Updated Terms will be posted on this site with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the revised Terms.